Customer focussed

We ensure that:

• We deliver what we say we will, when we say we will
• Services are tailored to meet the needs of your school
• We communicate clearly at all times
• We are accessible and respond to email and phone calls within one working day.

Quality services

We also ensure that:

• Services are clearly defined, are accessible, and are presented and delivered to consistently high standards
• Pricing is clear, transparent and delivers excellent value for money
• We continuously evaluate and improve services
• We will write-up key visits within 5 working days.